Home › Forums › Product Support › Forgot Password for User Management System › when testing it all I get is "There was an Error. Please try again.". › Reply To: when testing it all I get is "There was an Error. Please try again.".
Thanks for purchasing “Forgot Pasword Script”.
Check this step should be checked if you get the error at the time of updating the password
Make sure the database in formation
(db name, db user, password and db table name, column names..etc are correct.
Did you use the installer to install the script http://yourdomainname.com/ForgotPassword/installr/
Check this step should be checked if you get the error at the time when you enter your username or
email and password reset mail is to be sent
Here the issue may be that your php configuration is not allowing the mail to be sent.
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