Hotmail not receiving password reset – use smtp?

Home Forums Product Support Forgot Password for User Management System Hotmail not receiving password reset – use smtp?

This topic contains 1 reply, has 2 voices, and was last updated by  admin 9 months, 1 week ago.

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  • Author
    Posts
  • #203589

    Michele Cerreta
    Participant

    Hi,

    I purchased your script on codecanyon. Using your script I have 2 issues:
    – gmail and other email addresses flag password reset email as spam
    – outlook and hotmail completely reject the message, so users don’t even receive it (not even in spam folder).

    I would like to use an external smtp mail service like mailgun to send the emails. But I’m not able to edit the script. Can you help me?

    #203611

    admin
    Keymaster

    Hi,

    Have you checked with your webhost. If the Server IPs are blacklisted for spamming or similar issues. In these cases the bigger email providers may reject your email.

    thanks
    Anu

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